Terms & Conditions
Definitions:
1.1 Bodyscape Health Club and Bodyscape Fitness or We: Andras House Limited trading as Bodyscape Health Club and Bodyscape Fitness Belfast City Centre.
1.2 Member or You: A member of Bodyscape Health Club and Bodyscape Fitness.
1.3 The Club: Bodyscape Health Club and Bodyscape Fitness.
Membership:
2.1 By signing this Membership Agreement, you agree to comply with these Terms and Conditions of Membership. The current Club Rules may be amended by Bodyscape Health Club and Bodyscape Fitness from time to time at its discretion throughout your period of membership.
2.2 All memberships are single site only unless stated otherwise. By signing this Agreement, you agree that your membership is restricted to either Bodyscape Health Club or Bodyscape Fitness Belfast City Centre, as applicable.
2.3 You will only be permitted to use the Club facilities provided your membership is current and fully paid up, or you have made payment arrangements acceptable to Bodyscape Health Club and Bodyscape Fitness. If you join on a corporate or student membership, you will only be entitled to use the club and its facilities once a valid required ID is provided.
2.4 By signing this Agreement, you agree that Andras House Limited T/A Bodyscape Health Club and Bodyscape Fitness and the persons who control the data collected in this form may use the information set out in this form in accordance with the privacy policy, which you may find on our website www.bodyscapebelfast.com. Andras House Limited is satisfied that arrangements are in place to ensure an adequate level of protection for your rights and freedoms as a data subject in relation to the processing of your data.
2.5 Acceptance of an application for Membership is solely at the discretion of the club management, and reasons need not be given for refusal. The club management has the right to remove a current membership at any stage of your term.
2.6 Bodyscape Fitness operates as a 24-hour site entry to the member is at all times. Bodyscape Health Club operates Mon-Fri 6am-10pm Sat-Sun 8am-8pm, this may vairy of public holidays. You may enter Bodyscape Health Club no later than 45 minutes before closing.
2.7 Where you have provided contact details of your next of kin or emergency contact, you grant us permission to contact them at our sole discretion in the case of an emergency.
2.8 Guests and day pass visitors must: (a) pay the guest fee and (b) complete a Health Questionnaire before using the club. As a Member, you will be fully liable and responsible for the actions and behaviour of your guests and shall ensure that they comply with all Membership Terms and Conditions, regulations, and policies applicable to the Club.
2.9 If a member has a physical disability and requires assistance from a carer to use the club facilities, the carer may have free access to the Health Club to assist that member. The carer may not use the facilities for their own personal training or fitness. The provision of this will be assessed and granted by senior management at time of joining.
2.10 You agree to advise us promptly of any change to the details outlined in the Membership Agreement.
2.11 By signing this Agreement, you agree to provide Bodyscape Health Club and Bodyscape Fitness with your most current address, telephone number, and email address. Failure to do so may result in your membership being removed.
2.12 By signing this agreement, you acknowledge that you must swipe in at reception on entry to the Health Club using the Bodyscape app membership barcode each visit. Members at Bodyscape Fitness Belfast City Centre will access the facility via NFC technology.
2.13 All users agree to complete a health questionnaire at the time of joining. Any extra needs must be emailed to reception@bodyscapebelfast.com for Bodyscape Health Club and bodyscapefitness@bodyscapebelfast.com for Bodyscape Fitness.
2.14 Memberships are for the use of the joiner only. Any memberships found to be shared will be cancelled, and the user barred from re-joining. Bodyscape Fitness operates face reignition technology which detects swiping users.
Our Obligations and Application of Conditions:
3.1 We may, without notice, change the Services or limit access in order to comply with any applicable safety or statutory requirements (including local authority), provided that such changes do not materially affect the nature and scope of the Services.
3.2 We shall notify you of any changes in the manner deemed most appropriate (i.e., email, telephone, signs, website, etc.).
3.3 Members acknowledge that our ability to provide services may be affected beyond our control. The company has the right to close part or all of the club for works or maintenance to be carried out; this will be without compensation. When possible, members will be informed with notice.
3.4 Complaints should be brought to the attention of a member of staff. Any unresolved complaints at the time of the incident shall be referred to the Club Management.
Fees and Contract Duration:
4.1 Bodyscape Health Club and Bodyscape Fitness will set the level of membership fees and will review such fees periodically.
4.2 Bodyscape Health Club and Bodyscape Fitness reserve the right to change the level of fees from time to time. We will give you at least 30 days’ written notice via email of any changes to the levels of membership fees. If you are on a fixed-term contract, you will have the right to cancel your membership if we increase the monthly fee during the term. After your first month of the new subscription rate, you do not have this right.
4.3 Members’ contracts cannot be transferred to another person.
4.4 We administer card payments. The name Bodyscape Health Club and Bodyscape Fitness will appear on the payer’s bank/building society statement. Subscription payments will be taken on the date of joining and that date thereafter for the committed term.
4.5 When you join the Club, you are agreeing to remain a member for a minimum fixed commitment period according to the membership option chosen (subject to extension if placed on freeze/suspension) (the “Commitment Period”). If you choose to pay your membership fees monthly, your Club membership will continue automatically after the Commitment Period end date at the fee rate applicable to your membership type at that date. You may terminate your membership by giving the stated notice below. All cancellations must be requested in writing via email to reception@bodyscapebelfast.com for Bodyscape Health Club and bodyscapefitness@bodyscapebelfast.com for Bodyscape Fitness
1 Month Rolling Memberships: Notice in writing 7 days before your next scheduled monthly payment. For example, if you join 1st April, notice must be given no later than 25th April or the membership fee will be charged for the following month.
12-Month Memberships: Notice in writing 30 days prior to the commitment end date; if not received, your commitment will extend for a further 12-month period. During this period, you may cancel with 3 months written notice.
6-Month Memberships: Notice in writing 30 days prior to the last day of the 6-month term; membership will then roll month to month with 30 days’ notice required before the next scheduled payment.
If you choose to join the Club by paying your Commitment Period membership fee in advance, your Club membership will terminate automatically on expiry of the Commitment Period. All fees collected before notice of cancellation are non-refundable.
4.6 On occasions, Bodyscape Health Club and Bodyscape Fitness may run promotional joining offers that include a specific commitment period, typically ranging from one (1) to four (4) months. These offers require members to pay the full membership fee upfront for the entire commitment period. At the end of this period, the membership will automatically renew for an additional period the same length as the original period, , requiring another upfront payment unless the member notifies Bodyscape Health Club and Bodyscape Fitness in writing of their intention to cancel or modify the renewal (the cost of the renewal will rise and will be clearly stated on the online joining portal at the time of joining). This notification must be sent via email to reception@bodyscapebelfast.com for Bodyscape Health Club and bodyscapefitness@bodyscapebelfast.com for Bodyscape Fitness at least seven (7) days before the end of the current commitment period to avoid automatic renewal and associated charges. By accepting a promotional offer, members agree to these terms, including the payment obligations and the automatic renewal process.
Default and Late Payment:
5.1 If your bank fails to make payment from your account, we will write to advise you of this. We may apply to your bank for payment twice within one calendar month, and we reserve the right to refer any missed due payments to a debt collection agency. We may charge a fee of no more than £15 for payments and of no more than £5 for letters sent to you in respect of unpaid amounts.
5.2 Should any membership fees not be paid within 30 days of the due date, the full membership fee for the remainder of the Commitment Period will automatically become due and payable. During any period in which membership fees are not paid, Bodyscape Health Club and Bodyscape Fitness may suspend your membership and remove your access rights so that you cannot access the Club.
5.3 Any unpaid and overdue membership fees referred to a debt collection agency will be subject to a surcharge of no more than £30 to cover the collection costs incurred. This surcharge, together with all other charges and legal fees incurred in the collection of the overdue membership fees, will be your responsibility and will be legally recoverable from you.
5.4 We may appoint a payment processing agent to receive and collect your monthly or annual instalments made by card.
Active Referral Scheme:
6.1 Bodyscape Health Club and Bodyscape Fitness may operate a referral scheme from time to time whereby you will receive a financial benefit for introducing new members to the Club. If the member you introduce joins, you will receive the benefit monthly (in arrears and after the first payment has been made by the referred member) against your account or your monthly fee, with the following conditions:
6.1.2 You must complete a membership application for the referred member. The referred member must provide the name of the referring member when joining the club.
6.2 If the referred member joins on an annual membership, you will receive the benefit as a free month on the referred member joining the club.
Suspension of Membership:
7.1 Membership may be suspended for a maximum of 3 months due to illness or injury with a £5.00 monthly fee. A doctor’s certificate may be required to affect this suspension. If you are on a Commitment Period when you are suspended, the period will be extended for the duration of the suspension.
Termination:
8.1 You may terminate your membership by giving at least 1 calendar month’s written notice of termination expiring on the Commitment Period end date, or at the end of the following calendar month. Cancelling your payment instructions will not constitute notice.
8.2 You may cancel this agreement within 7 days of signing it for a full refund of the initial payment (the “Cooling Off Period”). If you use the club on more than one occasion within the first 7 days, you therefor forfeit the right to your cooling off.
8.3 Medical Termination: You may terminate your membership by providing at least 1 month’s written notice if you are unable to use the Club facilities due to serious illness or injury for a period of at least 6 months, with evidence of this serious illness or injury required.
8.4 Redundancy: You may cancel your membership if you are made redundant from your main employment, provided you give sufficient documentation of this.
8.5 Relocation: You may cancel your membership if you are moving home to a new address which is more than 6 miles away from Bodyscape Health Club and Bodyscape Fitness, provided you supply evidence of your new address. This address must be different from the address registered at time of joining,
Maintenance of Club Facilities:
9.1 Bodyscape Health Club and Bodyscape Fitness may close the club for maintenance for a period of up to 2 weeks annually. This will be without refund. However, if we close for a longer period, your membership will be extended for the duration of the closure.
Health and Safety Notices:
10.1 The Club is under 24-hour recorded video surveillance by agreeing to these terms and conditions members agree that they will be recorded while on site. Memberships are for the named joiner only, and sharing memberships is prohibited. Memberships found to be shared will be cancelled, and the user barred from rejoining.
10.2 Guests must pay a guest fee and show photo ID with proof of age.
10.3 Members must wipe down equipment and re-rack weights after use.
10.4 Safety features of equipment must be used. If you are unsure of how to operate the equipment, please seek assistance from a member of staff.
10.5 Members are responsible for familiarizing themselves with any and all safety systems in place in the Club.
10.6 Abusive language or behaviour, the use of illegal substances on the Club’s premises, and smoking in the Club may result in suspension or termination of membership.
10.7 Members must not take photographs or videos of others in the Club without their prior consent.
10.8 Members must comply with all Health and Safety notices posted in the Club.
10.9 Membership is restricted to those aged 16 years and over at Bodyscape Health Club and 18 years and over for Bodyscape Fitness. Minors must have these terms signed by a parent or guardian.
10.10 Certain technologies may be required to be restricted to avoid interference with Club systems.
10.11 A photograph will be taken on your first visit to the Bodyscape Health Club, which will be stored on your member profile. Changes to the member profile photograph will require management authorisation. Bodyscape Fitness joiners will be asked to email a picture to bodyscapefitness@bodyscapebelfast.com.
10.12 Members must secure personal belongings in lockers provided. Unclaimed property will be stored for one month and thereafter deemed lost property.
10.13 As Bodyscape Fitness is a 24/7 site it will not always be staffed. Joiners with additional needs agree to use the emergency panic buttons provided while training. In even of an emergency this will go to our 24-hour monitoring company who will alert the emergency services.
10.14 Joiners agree to Bodyscape Health Club & Bodyscape Fitness, Health and Safety statement at the time of joining. In this user waive their right to an induction unless stated otherwise. If users require a club induction to either Bodyscape Fitness or Bodyscape Health club, they must email fitnessmanager@bodyscapebelfast.com for this to be arranged.
Sale of Club:
In the event that the Club is sold or otherwise disposed of, your membership may be transferred to the new owner. Your rights and fees will remain unchanged, provided no material adverse changes occur.
Notices:
Notices must be in writing and sent to the Club Manager. Email notices should be confirmed if no response is received within 7 days.
Mobile Phones and Apps:
You may be offered access to software for mobile use (the “App”). Members are prohibited from taking photographs or videos of others without their permission. Mobile phones may not be used in changing rooms or by the poolside.
Class Booking:
Bookings will only be accepted from members with up-to-date fees. You will be able to book classes up to 8 days in advance. You must register attendance upon arrival for any classes. If you need to cancel your class booking, you must do so at least 1 hour before the class is due to start; otherwise, a strike will be issued against your account.
If you accumulate 3 strikes within a period of 6 weeks, your booking privileges may be suspended for a period of 1 week. Continued disregard for this policy may result in your membership being removed.